he was a little rough giving shots. I have chihuahuas and he made my little girl cry. He didn't offer pain meds for my boy even though he was neutered. And this is a big one.... they don't take credit or debit. Cash only. Are you kidding me? My vet bill was almost 200 and that is not the kind of cash I carry. I was not told this beforehand so I had to send my husband to the atm. It's crazy. I found another vet to fix my girl