Because of Covid precautions, his assistant met us at the car and led us into an available waiting room. She let my puppy be as playful as she wanted, while she attended to her care and gathered background info. from me. When Dr. McAdams came in, she greeted him as if he was a beloved playmate. They connected with each other immediately. He empathetically responded to her rambunctious, playful spirit by allowing her to be herself. When he or his assistants needed to perform routine procedures and give her recommended vaccinations she was always praised and rewarded -; hence he was able to attain her full cooperation. Her visit was very positive for my puppy - as well as for me. He took the time to answer all of my questions and provide advice in regard to her care