Michelle Franklin

Michelle Franklin
Average 1.9/5.0 (1 Rating)
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Services Offered

Animal Type

Cats
Dogs
Small Animals

Office Address

San Antonio, TX 78201

Latest Reviews for Michelle Franklin


Robert Winterode
TSVS has performed two medial patellar luxation surgeries on Soleil, my husky. The first went fine with some minor complication where the wound didn't heal due to the surgical hardware but the second surgery performed by Dr. Franklin has resulted in significant surgical complications. After the surgery when I took her from the veterinary tech and began lifting in her car, I saw that blood was streaming down her leg and the wound was wide open and no longer sutured. Days later I was told that Soleil's skin, tissue, and bone were quickly necrotizing. My dog is now in her fourth month of recovering from the surgery, and still faces the threat of possible leg amputation. Instead of directly treating the surgical complications, Dr. Franklin delegated this work to my regular vet, who did not have direct experience in this area. Not once has Dr. Harper or Dr. Franklin reached out to me to explain what happened or to go over with me possible options for my dog's future until today after I filed an online negative review of TSVS. He didn't bother contacting me even after I asked my regular vet to speak with him months ago. Dr. Harper's cold response today was that I signed a form acknowledging that the surgery had risks. Yes, like with any veterinary procedure, an owner acknowledges risks, but at the same time, I never authorized what appears to me to be veterinary malpractice. To this day TSVS cannot explain to me what happened to her and how her health suddenly deteriorated so quickly. My regular vet at Acorn Hill stated that this negative outcome is "unprecedented," but still I have no explanation of how this happened. I now know Dr. Harper's background is actually that of an equine veterinarian, and in my opinion he should not be performing surgery on smaller animals. I don't believe either surgeon is board-certified to perform surgeries on dogs. This has been by far the worst veterinary experience I've ever had. Please stay away!
Jun 6 2020 4:46 PM

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