A few years ago, I had a return appointment and I arrived on time. I checked in at the desk and sat down to wait. An hour later, I asked how much longer, they said not too much. Another hour later, I asked how much longer, they said not too much. I asked what was he doing, they told me he had not yet arrived to the office. HE WASN'T EVEN IN THE BUILDING, and this was two hours later.