I took in a stray cat in August that someone had dumped on our block, he was friendly, got along with our first fur baby of 7 years and seemed like a perfect fit, he is and we adore him. I have a vet I love that I take my 7 year old cat to but they stopped doing laser declaws a few years ago. I found this practice and while it was a 2 hour drive for me each way they did laser declaws. I was told I would have to establish care at this vet before I could schedule the declaw procedure. I waited until 9/20 for the first appointment, we did blood work, vaccines, flea meds, etc and scheduled his neuter and microchip. At that time I was told by Dr. Leof I needed to wait 6 months to do the declaw. I had originally wanted to do the neuter and declaw in the same surgery and had gotten a quote for it, but it was Dr. Leofs suggestion since he hadn't lived instead to see if he was a stracher before we removed the claws. I agreed, did his neuter on 10/12 and another follow up on 10/20- this is now 6 hours of driving and over 1 thousand dollars later. I called this week to schedule his declaw, he has been inside 6 months and unfortunately is a stracher. When I called I was informed Dr. Pigsley (who performs the declaws) doesn't declaw over the age of 2. This cat was estimated to be 4-8- I asked to speak to Dr. Leof because I was very confused after the conversation we had in September. When Dr. Leof got on the phone before I could say a word she rudely said we don't declaw over the age of 2 there is nothing to discuss. I tried to start to tell the story of her suggesting I wait 6 months and before I could even finish 5 words she cut me off, called me a liar and continued to talk over me, not letting me say a word. I eventually had to raise my voice to ask to be heard and she hung up on me. I called the clinic back, they sent me to voicemail 4 times before answering. I asked to speak to the office manager or chief of staff. Dr. Pigsely called me back and barely gave me a sorry and said we needed to part ways. I wasn't planning on bringing my pet back there after this treatment but the absolute negligence and complete disregard is shocking to say the least. I have never been hung up on before! I would never have not taken my new fur baby to my vet of 7 years who I trust and love, and who doesn't cost as much if this vet hadn't promised the option of declaw. My current vet could have done blood work, vaccines, flea meds, tests and neutered for half the price and it's 20 minutes away. I spent over 1k and 6 hours of my time for absolutely no reason. If it was more money I would be suing for a refund and the cost of my time. Beware this vet will say whatever necessary to make money. Dr. Leof- you should be ashamed of how you behaved, as a professional adult in the medical field I would never speak to a patient the way you spoke to me today or hang up on a patient who had done wrong except bring to your attention an error that you made. Dr. Pigsley I would be cautious to keep someone like that on my staff.
